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350,600 $

Median Base Salary

¿Cuánto gana un Customer Service Specialist en Hong Kong ?

El salario base de un Customer Service Specialist en Hong Kong es 350,600 $. También conocido como: Customer care agent, Client relations specialist, Customer experience representative, Consumer service specialist.
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350,600 $

Median Base Salary (percentile 50th)

51 observations

Good Confidence

92,700 $ Bonus per year

77,500 $ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: July 8, 2024)

Chart

236100.0 $

Min salary

325200.0 $

Max salary

Gender gap

Male

64%

Female

36%

Unbalanced position

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Responsabilidades: • Responder a las consultas de los clientes por teléfono, correo electrónico y chat de manera oportuna y profesional • Proporcionar información precisa sobre productos o servicios • Resolver los problemas y quejas de los clientes de manera efectiva y eficiente • Documentar las interacciones y transacciones de los clientes • Colaborar con otros equipos para garantizar la satisfacción del cliente Requerimientos: •Diploma de escuela secundaria o equivalente • Excelentes habilidades comunicativas e interpersonales • Capacidad para mantener la calma y ser cortés bajo presión • Fuertes habilidades para resolver problemas y realizar múltiples tareas • Familiaridad con los principios y prácticas del servicio al cliente • Competencia en el uso del software de gestión de relaciones con los clientes (CRM) Habilidades preferidas: • Experiencia previa en un puesto de servicio al cliente •Conocimiento de los productos o servicios de la empresa •Dominio de un segundo idioma •Capacidad para trabajar en un entorno acelerado • Gran atención al detalle y la precisión,

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